Accessibility statement
"Œuvre Nationale de Secours Grande-Duchesse Charlotte", the entity making the statement, is committed to making its website accessible, in accordance with the law of 28 May 2019 on the accessibility of websites and mobile applications of public sector bodies. This accessibility statement applies to: https://www.oeuvre.lu
What is digital accessibility?
Everyone should be able to easily use and consult the information on a website or an app, in particular people with disabilities and/or using assistive software or specialised equipment (blind, partially sighted or otherwise disabled people).
Compliance status
This website is fully compliant with the European Standard EN 301 549 and the Web Accessibility Assessment Framework (RAWeb) version 1.1 implementing it.
Non-accessible content
The content listed below is not accessible for the following reason(s):
Content outside the scope of the Law of 28 May 2019
Readspeaker for third-party content.
Accessibility features
Easy Language page
Provides the website's content as a summary bringing together the most important information in very clear and simple language. Accessible via the "Easy Language" link in the menu at the top right of the site.
Accessibility settings
A dialogue box brings together several accessibility preferences that make the site easier to use. These options are accessible via the accessibility icon button (a person surrounded by a circle) in the menu at the top right of the site.
Here are the different features on offer:
Animations
Animations and visual effects can be switched off for people who are sensitive to movement.
Dyslexia-friendly font
Activation of the OpenDyslexic font to make reading easier for people with dyslexia.
Increased line spacing
Activation to increase the spacing between lines of text, improving readability.
Preparation of this accessibility statement
This statement was prepared on 6 July 2026. The declarations contained in this statement are accurate and based on an actual evaluation of this websites compliance with the requirements defined in RAWeb 1, namely an assessment carried out by a third party: Access42. The statement was last reviewed on 6 July 2026.
Feedback and contact information
If you notice a lack of accessibility, send us an email to communication@oeuvre.lu: describe your problem and specify the page on which it occurred. We commit to replying to you within 1 month. Within reasonable limits, the correction of the accessibility issue will preferably be carried out online such as to remedy the problem in a sustainable way. Should this not be possible, the information you requested can be made available to you in an accessible format of your choice:
- in writing in a document or email;
- orally in an interview or by phone.
Enforcement procedure
Should the reply be unsatisfactory, you also have the possibility of informing the Information and Press Service, the body responsible for supervising accessibility, via its online complaint form or the Ombudsperson, the mediator of the Grand Duchy of Luxembourg.
This statement is based on the model set out in the Implementing Decision (EU) 2018/1523. This model is owned by the European Union and licensed under a Creative Commons Attribution 4.0 International.